4 means Revision 4. I have … Reviewed in the United States on January 11, 2019. Amazon Product Link : https://amzn.to/3ccI3Yx Product Description : The Surfboard SB8200 is a DOCSIS … It’s a good thing I did that, as you will see. I went to the Arris support page: no firmware updates available. It had basically bricked. The Arris SB8200 is also the only Docsis 3.1 modem with two Ethernet ports capable of doing 2Gbps down and is the most future proof of any modem on the market at the time of writing this review. Finally, on my third call Arris determined it was the modem and gave me the options for a replacement. I had the modem for about 4 months, and suddenly it locked up on me, and we were out of internet for a couple of days. His power is just fine. This firmware was pushed on both my hardware revision 4 and 6 sb8200. I am replacing this with the SB6183. My ISP is Xfinity (Comcast). Wi-fi 6 … This is where the Con is and it also applies to every other brand D-3.1 modem on the market with multiple E-net ports. The ARRIS SURFboard SB8200 is a DOCSIS 3.1 modem – the newest technology being offered by cable providers. Neither the cm1000 or the sb8200 … DON'T BUY THIS MODEM. The expedited option is $50. Attempting to use two will cause ISP confusion and your devices will not function properly. Motorola MB8600 is the cable modem that will allow you to buy monthly unlimited packages with Gigabit speed. We know that gaming, streaming HD contents, or maintaining businesses, it is vital to have a high-speed internet connection. It takes about 45 seconds to clear, and then resumes normal operation. Unfortunately it failed outside of the Amazon refund window. This also happened coincidentally after I came back from vacation. Should not be stressing out the SB8200. I'm having issues with my Arris cable modems. I bought this to replace my Optimum provided cable modem, but immediately after I installed it, I started having issues with Hulu, Netflix and all video streams. Tri-band 802.11ax mesh Wi-Fi 6 system with true gigabit speeds. So in order to save almost $15 a month I decided to buy my own modem to replace my aging Motorola (Arris) SB6141. Even with my iPhone I am getting 500mb/s download speeds and 40 mb/s upload speeds which is a hardware limitation at my end although it is ridiculously fast compared to most people’s standard home hardware. I started seeing this problem with my old SB6141, and I thought it might be a defect in the modem, but since upgrading to an SB8200… Upon closer inspection this is the new Docsis 3.1 well raved about online. FASTEST SPEEDS POSSIBLE. With each call I had to repeat the same troubleshooting steps. ARRIS portfolio includes communications infrastructure, enterprise mobility solutions, digital set-tops, cable modems, mobile phones and Bluetooth accessories . This modem performed well out of the box. I called Arris and told them my issues and they stated it was my ISP causing issues and that they need to fix it. Tier 2 closed the ticket saying updated firmwares are deployed when received. Upon separating both halves and opening there say what appeared to look identical to my previous model however it is not. One major benefit … Arris SB8200 Rev 6 added to Gig tier Arris SB8200 Rev 4 added to Gig tier 5/27/2020 Update: Arris S33 added to Gig tier 5/27/2020 Update: Netgear … Reviewed in the United States on April 13, 2018. i am going to repeat what another buyer said.. After all of these negative reviews, I would hope Arris recognizes the problem with their units and somehow communicate to their customers they are working on improving it. Can't the software guys come up with something more succinct?? Split case glossy package that was well formed to protect the product and of course attractive. I just was to be able to be gaming online without the issues for latency spikes. Awesome cable modem that eliminates the monthly rental charges that cable companies live for. Still no fix. This was ABSOLUTE CONFIRMATION that the modem was at fault. We verified everything from signal strength coming into the modem to two way communications between the modem and my ISP. But for 2 days, an ISP tech visit, hours of back and forth calling with xfinity support and Arris support, we determined it was the modem. Product Name : Arris SB8200 Review. What a joke for a product that doesn't work and now I have to pay to not have my internet down for at least 7-10 days. Consumers - SB8200… A lot of people seemed to have the same experience after 4-6 months. Consumers - SB8200… The SURFboard SB8200 is a DOCSIS 3.1 modem – the newest technology being offered by cable providers. To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. I had problems everywhere. It is one … €khçÊÒgUUQ;+®Okšþ0Y¡ÀLÀBRBFw±²ŒŒi²²Ì‡‡«5Níæfù𠛛 Xvãl.Ç}~ '6‚ÅrÙÜìÖñIŸtºm‹džŒ^²òƒ+ËÉø¤$?1»’ǝOùĀ:"!Æst0i4pt0t4Jt40htt0¨t 厠pSG‹kP AÌgH²5:X‚ ê Åî l@ Íb—w€ÄêAê-. Mine is running AB01.01.009.27_081619_183.0A.NSH If … So since Arris bought Motorola modem cable division I decided to get another one having had a great product with the 6141. The world's fastest 802.11ax Wi-Fi router. A huge … It took me quite a while, working with my service provider, to confirm that the modem had killed my network, but confirm it we did. The ARRIS SB8200 modem has gone from being minimally acceptable to having the modem certified for up to 400Mbps to 1Gbps then only to turn … 802.11ax Wi-Fi 6 technology gives you the … I'm going to wait for the replacement unit, hopefully it doesn't fail again in another 4 months and require 12 hours of customer service to get another unit. It can run fine for hours and then "stall" for some reason. Worst business practice. The world’s first Wi-Fi 6 system with tri-band 4x4 802.11ax 24 Wi-Fi 6 streams (12 per router) 1,200 mbps 2.4GHz, 4,800 mbps 5GHz low, and 4,800 mbps 5GHz high Wi-Fi 6 … Reviewed in the United States on August 3, 2019. I don't think this should be an Amazon's choice product anymore. Three months. Called Arris March 3rd 2019 to let them know that the modem is bad and there options were, 1) be without a modem and ship mine to the facility and wait for them to get it and then ship me out a new one or 2) Pay $15-50 for shipping and hold $100 on my credit card until I send my old one back. They said they could not continue to troubleshoot unless I reactivated the new (SB8200), so again I had to call the ISP to switch back to a non-working modem, taking me offline for another few hours. The ARRIS SB8200 has been on the market longer so it has had more time for people to experiment with the device. Arris support was the worst. ARRIS Surfboard Max Pro Mesh Wi-Fi 6 AX11000 System Whole-home Wi-Fi coverage up to 6, 000 square feet with 2 units, optimally placed. Reviewed in the United States on March 2, 2019. Please make sure that you are posting in the form of a question. It comes with the capability of providing up to 6 … A fairly slow100 Mb/S. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. People with Eero router system, do not buy this modem, Reviewed in the United States on August 13, 2018. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. Arris SB8200 Rev 4 Netgear CAX80 Netgear CM1100 Reply Modem Gurus April 21, 2020 at 2:01 pm Rev. ARRIS portfolio includes communications infrastructure, enterprise mobility solutions, digital set-tops, cable modems, mobile phones and Bluetooth accessories . Lights said it was working, but the modem would no longer do its thing. For the price I recommend the Arris SB8620 and if your service offers higher speeds to consider using this model even for 250, or 400 mb/s speeds it will be more true to those speeds than its predecessor SB6190. You may only choose one. Emphasis on "when it worked". I told them my old modem worked right away after activating it back. They told me that the ISP is still to blame and I need to have a tech out there to fix the SNR's and check the Event logs and he will know how to fix the issues. The Pros are obvious this beast is insanely fast. Search (past 7 days): Arris SB8200 DOCSIS 3.1 Cable Modem 0 - Sold by Amazon Dealighted analyzed 383 new deal forum threads today and identified … and all is now working. The Arris Surfboard Max Pro is a high-end Wi-Fi 6 mesh router that’s designed to let you get the most from a gigabit home internet connection. Are there any plans (or any chance) that the firmware for my SB8200 Rev 4 will be upgraded to a version that is close to the firmware version for the SB8200 Rev 6? I was willing to spend more money with this company to help fix the problems I am having. I don't have to reset it or pull the power cord. 13,959 global ratings | 3,143 global reviews, Reviewed in the United States on March 11, 2019. Why should I be out paying for shipping when I did not do anything to mess up the device. Up to 400% faster and 400% more range than … It is perfect for things like 4K Ultra-HD video … BTW, this was at the higher end of things, 460 Mbps down, and I was looking to future proof things with a Docsis 3.1 setup which could hook me up at 960 Mbps when I chose to move over. Reviewed in the United States on February 28, 2019. I then called my ISP and had a tech come out 3 times every few weeks to check why im still having issues and after many 48 hour ping tests the ISP said it was not on their end and could be the router causing the issue. Just add 10 or 6 db attenuator (I used B0013L56OK from Amazon for exactly the same case). Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. And you can get a refurbished model for half the price which is even better! The Arris SB8200 has two Gigabit Ethernet ports that offer twice the connectivity of any DOCSIS 3.0 modem and the only other DOCSIS 3.1 modem we … **** DO NOT BUY **** Product is unreliable, and customer service stinks worse than a soiled diaper. First of its kind. I purchased the Arris SB8200 for Xfinity Gigabit Internet service as they have a deal for two years for the same price as the 400Mbps plan ($69.99). Search (past 7 days): Arris SB8200 DOCSIS 3.1 Cable Modem 0 - Sold by Amazon Dealighted analyzed 493 new deal forum threads today and identified … After three months, my Arris DOCSIS 3.1 modem died. I called my ISP to have the Firmware upgraded to the latest (9.1.103CM) and was told that would hopefully fix the issues. So, if Arris gets a good firmware for rev What the the latest approved firmware version for the Arris SB8200 modem on Cox's network? I have changed my Router and Wireless Access Point to Ubiquiti (Enterprise Grade) system and know that it is not causing the issue. Having a used SB6121 for about 5 years, which was still running great, I thought it was a good opportunity to upgrade, especially since I have had such a good experience with the older Surfboard modem.

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