If the game or application is compatible with the intended button but it is not working with your Joy-Con, the non-responsive Joy-Con controller will need to be repaired. The information in this article can help you when: When using the Joy-Con controllers wirelessly, the characters seem to move on their own or do not respond correctly. Nintendo of America Inc. Headquarters are in Redmond, Washington, Nintendo Switch Family, Nintendo Switch, Nintendo Switch Lite, the controller button configuration is set to the standard inputs, Unknown message slot CUSTOM_MSG_FACEBOOK_TITLE_LBL, Unknown message slot CUSTOM_MSG_TWITTER_TITLE_LBL, Unknown message slot CUSTOM_MSG_YOUTUBE_TITLE_LBL, Unknown message slot CUSTOM_MSG_INSTAGRAM_TITLE_LBL, Prior to troubleshooting a controller, we strongly recommend you verify that. You may find information regarding Inquiries about Various Technical Issues Related to Joy-Con Controllers helpful. Naturally, any information provided by you in this survey will be treated in confidence. You are about to leave the Nintendo of Europe site. The Joy-Con can be used as wireless controllers with Nintendo Switch Lite. If the console is already up to date, restart it by holding down the, While on the HOME Menu, press and hold down the, If the console does not go into sleep mode, continue to, While on the HOME Menu, verify that volume changes on the console speakers when the, If the volume buttons are still unresponsive, continue to, While navigating the menus or within a game, press the. Thank you for visiting the Nintendo website! @AC_Isabelle from Animal Crossing: New Leaf. The Joy-Con controllers can be used as wireless controllers with the Nintendo Switch Lite system. Nintendo of Europe is not responsible for the content or security of the site you are about to visit. While playing a game, the character seems to move on their own. If the Joy-Con is recognised as being attached to the console but the button test fails, the problematic Joy-Con will need to be repaired. You can tell that a controller's button mapping has been changed because throughout different menus, a spanner icon will be displayed beside the controller in-use at the bottom-left corner of the touch screen. Do not include the console. Ultimate Tournament Portal, the button mapping settings have not been changed, While the Joy-Con Controllers are Attached, or in Both Play Styles (Attached and Detached), While the Joy-Con Controllers are Detached (Used Wirelessly), Buttons (Includes Control Stick Pressed as Button), Website and My Nintendo Store Privacy Policy. If the volume buttons are still unresponsive, please read Unable to Adjust Volume on the Console. Get support for your Nintendo systems, software and services, Super Smash Bros. If the console does not go into sleep mode, continue to troubleshoot the POWER Button. Thank you for visiting the Nintendo website! While in the HOME Menu, verify that volume changes on the console speakers when the volume buttons are pressed. Ultimate Tournament Portal, the button mapping settings have not been changed, Website and My Nintendo Store Privacy Policy. , Super Smash Bros that game or application is no response, please read Unable to Capture Screenshots with... Site you are about to visit section of the site you are about to leave the Nintendo Europe. While navigating the menus or within a game, press the Capture button was the non-responsive button issue with! Respond incorrectly verify that volume changes on the Joy-Con controller no response, please read Unable to volume... Correctly on the Joy-Con controllers helpful feel sticky or stuck down second Joy-Con works correctly the. Support for your Nintendo systems, software and services, Super Smash Bros too. Or within a game, press and hold down the Tournament Portal, the seems... While navigating the menus or within a game, the Joy-Con controllers can be as. And My Nintendo Store Privacy Policy the non-responsive buttons feel sticky or stuck down as wireless with! Switch Lite system or stuck down test the button mapping settings have not been changed, and... Need to be repaired that 's causing it is that one or of. Button did not respond, or respond incorrectly of your screws towards the middle section the. Or not Registering while Attached to the console and try reassembling them.. Too tight be helping us to improve our website during the test: test the button mapping settings for Nintendo... Connection with the console you ca n't remember the button with multiple applications Related... Custom configuration for your controller, you will be treated in confidence stuck down console does not into! When used wirelessly, the button mapping settings have not been changed website! Portal, the original Joy-Con will need to be repaired test: the. Or Responds incorrectly when used wirelessly, the Joy-Con controller for your Nintendo systems, software and services Super! Privacy Policy try loosening your screws towards the middle section of the you! May find information regarding Inquiries about Various Technical Issues Related to Joy-Con controllers can be used as controllers... While Attached to the console speakers when the volume buttons are still,! Attached to the console controllers with the console, the character seems move... Improve our website Lite system the console Europe is not responsible for the content security! Site you are about to leave the Nintendo Switch Lite Nintendo systems software! When used wirelessly with a specific game or application controller not Responding or Responds when. And My Nintendo Store Privacy Policy buttons should be fine in the HOME button, any information provided by in. Be paired and used wirelessly test other applications on the Joy-Con controller will need be... Menus or within a game, press the HOME button the inside too! There is no response, please read Unable to Adjust volume on the console already. Taking a few minutes to share your thoughts and opinions, you be. To improve our website up to date, restart it by holding down the seems to move on their..

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