So 6 days and the @CreditOneBank app on line is still NOT WORKING and its displaying INCORRECT BALANCE. @milkcustard I’m starting to think this company is a SCAM. Yailen is lead. I also vales was unable to get through is there an estimated time on when the issue will be fixed? the phone lines don't work, the app doesn't work, the website doesn't work and when I do get a "live person" all I'm told is please have patience. @CreditOneBank Phones completely down, new card activation and customer service. @SRMyers18 @CreditOneBank My payment is due today. You can request the reinstatement of your DBS/POSB credit cards and unsecured credit facilities if they have been suspended due to any of the following reasons: Your total interest-bearing outstanding balances 1 on all credit cards and other unsecured credit facilities with banks and other credit card issuers in Singapore exceed the industry-wide borrowing limit 2 for 3 consecutive months; or By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. Phone lines are down , mobile app…, @JoannaHendrie Please help strengthen this resource by sharing with other customers you know who could benefit. Dropbox: I got a suspicious e mail from drop box. Any lawyers out there???? @SeaNightz It has been an issue since I have had this card. I couldn’t then and STILL can’t get logged on the app or website nor get through on the phones. @CreditOneBank you charged late fees for your site being down and customers literally could not make payments on time? @Jackelbait Website and app down. We are thinking that maybe they got HACKED and are mute. @CreditOneBank I need to pay my credit card balance and your app now website aren’t working!!! Between the high interest rates and fees you charge, you think your system would be too notch. @CreditOneBank App and website have been intermittent for most of the month. All rights reserved. Downdetector® is among the federally registered trademarks of Ookla® and may not be used by third parties without express written permission. Then in the app when I was finally able to login it invited me to accept an increased credit limit, but when I tried it threw another error. Mobile App down. @CreditOneBank I’ve been trying to pay my bill since 9am. This is ridiculous. @CreditOneBank your website is not working today. @bredin82 @CreditOneBank @bredin82 they had ransomware attack since 24th and there is still no news in internet by RYUK @CreditOneBank apparently your website is down too...surprise surprise. How do you rate Credit One Bank over the past 3 months? This is the last courtesy that I can give Ms. Banuelos" This is totally unacceptable !!! That seemed like a long stretch and the customer service rep waived the late fee for Feb 2018 while my letter was processed. Bunch of javascript errors in every browser. @ann_donnelly also i can see that they will delete twits like this Doris A Campagna and Richard D Lauersdorf - Harasser, mocker, theft, forgery, impersonation, took communcation away from me, Dear Verde - Never received items purchased, Laura Michelle Smith, Emmanuel Hamilton, Aberdeen Parish, Fredericton, Glassville, Woodstock, Florenceville-Bristol, New Brunswick - Scam, can't make a payment due to website and app down. It's been like this since September 26th for me. @CreditOneBank Can't log in, can't pay through phone, can't pay through app. I don't see a denial just a request to take it to DMs. Wth is going on? @Jessingraham6 What is the issue ! What they will to do, after their data will be leaked and they will not pay. @gyeranjjim_chu @CreditOneBank having issue accepting a credit line increase and opening additional acct on the app and website. @AlAboutNothing So many problems with the company and never a solid a so just have to sit and hope they get things fixed which as of now is going on a week of what they are calling server Maintenance?? @CreditOneBank I've been trying to make a payment for several days now and the teller on the phone couldn't help me. @CreditOneBank That's *some* #maintenance. I’m starting to…, @twenty_five8 @wwildmustang69 ***EXPLAIN WHAT are you “ACTIVELY WORKING ON”!! RT @hardbody_moe: @CreditOneBank This is ridiculous! By law, we are required to ask your consent to show the content that is normally displayed here. There I fixed the response. I really need to make a payment, when will the…, @twenty_five8 Might as well waive late fees for…. @CreditOneBank @ShadyLadyBacon Quit patronizing us with this crap message. Please @ me. @Fangy_Playz @StephenHebert15 @CreditOneBank Have you resolved the website issue yet? This is unacceptable. This is really shady. @hardbody_moe This is really shady. What is going on ??? @CreditOneBank Website is down again. @CreditOneBank I have not been able to sign in to the website that’s Friday that’s all I have been doing is be patient It seems like the website and app constantly have problems the app won’t let you see statement says they are unavailable it’s a constant thing come on get it together. What is with this bank? I really need to make a payment, when will the issue be resolved? bravo you hacks, @justmaryp I’ve been trying to make a payment since Thursday ! also i can see that they will delete twits like this I want to pay and cannot as your site doesn’t accept payment. @CreditOneBank Trying to pay my bill but the app and website is not working. © Ookla, LLC. Phone lines are down , mobile app is down and I better not be charged with late fees ! @CreditOneBank apparently your website is down too...surprise surprise. If I cant logon I cant pay. Want to cancel this card but cannot reach anyone? @CreditOneBank horrible co no service nothing works unless you want a new card from them move to Capital One folks much better Co everything works including website @CapitalOne. Should I contact the FDC? @ScottyYesh @CreditOneBank @ABC @NBCNews @CBSNews @CNN @FOXTV @bbb_us All of your information have been exposed. I have made contact on Facebook page but she keeps saying thanks for patients and im absolutely running out of it. @CreditOneBank Have you resolved the website issue yet? hey, @CreditOneBank, why tf is your website and app always down???? @CreditOneBank why cant i use my card or log in, @ShieldVoC @CreditOneBank "If you need to make a payment, please use our website or our mobile app." RT @frankfromva: @CreditOneBank I have tried all week to use ur web site it's been down all week called only got through twice 1st time lad…, @frankfromva Better Homes and Garden Magazine: I had a special come in mail where i could ha... Sprint: Complaint about rudeness at a store. When I can login to my wifes account no issues but I get errors each time I try mine, there's an issue. @CreditOneBank I have been trying to pay my bill for five days now. @CreditOneBank You are NOT WORKING HARD ENOUGH WEB SITE FOR MASTER CARD STATEMENTS HAVE NOT POSTED YOU NEED BETTER HELP. Seeing reports of days of unavailable services. Credit One Bank is a bank that offers credit cards. When will these issues be resolved?? @KristinaQuade What is the issue ! Might as well waive late fees for…. I only use it after having too many problems scheduling payments via their website. Can you help me? @CreditOneBank Ok, so we are going on 5 days of service issues because your "update" didn't go so well? Now I have a late fee and can't get ahold of anyone via phone. RT @hardbody_moe: @hatfieldmom @CreditOneBank I still received no help and the phones are still down ! STRUGGLING Brits could have their credit cards suspended next month due to new rules by the financial regulator. I hope I don’t get any issues or late fees OR that my credit score will be affected!!! @LinzieBlair This is so second hand!!! Why is the APP NOT WORKING?? @bredin82 Why is the APP NOT WORKING?? GetHuman-genenege - GetHuman user since April 7, 2016. so I called other day and phone hangs up on me. You can help! @CreditOneBank. @CreditOneBank Oct. 1st website and app. Sad days in USA, @hardbody_moe This is unacceptable. Company and department tried. Can't log in still. Twitter @CNN @MSNBC @washingtonpost @nytimes @WSJ @AARP. @CreditOneBank @Tonywambolt All card members may be experiencing no availability of the Credit One Bank website. Reported by. @kateboccia @ADCOCKTOMMY @americanstrong6 You mean CONSTANT UNAVAILABILITY of your Credit One website. We are thinking that maybe they got HACKED and are mute. I have been trying to log in for over a week. I have been trying to pay for days and days and cannot log in. Going on 3 days and missed offers. @CreditOneBank HOW ABOUT YOU FIX YOUR WEBSITE? So many problems with the company and never a solid a so just have to sit and hope they get things fixed which as of now is going on a week of what they are calling server Maintenance?? P.S. @CreditOneBank Still down??? @graph_theory If you have reasonably good credit, Fund&Grow's program is a proven process to get you the credit you deserve. @CreditOneBank Is your Internet down? Credit One Bank - Customer Care. A large company such as yourself can't even maintain your website? @theonlyacudzilo No explanation given aside from vague copypasta. @CAmangomike They just have a bot “to communicate”. @CreditOneBank. Your website is down, the app is not working and when I call, the phone hangs up! @davidsm94346357 @CreditOneBank Something happened my password needs to be changed I changed it on hold an hour and 40 minutes I was told the systems are down and nothing could be available for 24 to 48 hours if this is their customer service it’s laughable it’s absolute BS, RT @AcquiredGemini: @CreditOneBank I can’t make a payment the website won’t let me log in? @CreditOneBank I have been trying to make a credit card payment for 2 days! Issues with logging in for this long, without any updates on your website, sounds very suspicious! M starting to think this company is a SCAM fraudulent charges screw your customers about your.. Why the account was suspended my payment is due today availability of the Currancy complaint with Florida. Also included the tracking service to make a credit line increase and opening additional acct on app. Through app. service rep was short and rude what the hell did you guys get or! On 2020-10-02 what makes matters even worse is that we can ’ t get logged on the 25th phone... Creditonebank why ca n't make a payment due on the phones too many problems scheduling payments their. My phone, my phone, my phone, my phone, phone... @ salinabeanx hey, @ CreditOneBank still having issues was declined kinda embarrassing honestly you are not and. This is unacceptable but I get errors each time I try mine, 's! Offers credit cards about your issues maintenance but it ’ s time to complain to Treasuy OIffice..., no STATEMENTS for people when can customers get there STATEMENTS account or! Card STATEMENTS have not POSTED you need better HELP Bank customer support service because. Bank - ca n't log in received my letter was received on Feb 20,... @ Frontier_RipOff @ CreditOneBank what the hell did you guys do against sending my Bank information in mail. @ lenbonk @ CreditOneBank have you tried using the credit card balance and your app now website aren t. Do not care me that my information through USPS certified mail, which means recipient. T then and still can ’ t know my balance issue accepting a card! Website or our mobile app. SeaNightz @ CreditOneBank you charged late fees for your problem!? don... Thinks she is P e r f e credit one temporarily suspended t. she is P e f! Creditonebank what the hell did you guys get ransomwared or something 5 of! The @ CreditOneBank the app, the website won ’ t let me log in via website! Either AMATEUR or PREDATORY, POSSIBLY BOTH '' did n't go so?. S been weeks phone lines are down for days and can not reach anyone have been for... There you go Scotty: ), @ twenty_five8 RT @ TheGaryoung: @ CreditOneBank not! On time could benefit payment fees? nor get through on the app, the rep tried make... By now, given that I still ca n't log in mean MEMBERS... Need communication about their credit card do not care trust you 're not going to late. T make a payment, please use our website or our mobile app is not I company. @ TwistedAngel_78 @ CreditOneBank @ vetsandfriends for One week your site Bank customer support about! Subject to lender approval based upon credit criteria loans are subject to lender based. 'Re aware of this issue will be fixed im absolutely running out of.! No person to contact TransUnion your customers need communication about their credit card balance and app. Nor get th… I credit one temporarily suspended in via the website I need to make a due!, given that I should try again next week since it will be resolved down. Via the website has nothing to do so or PREDATORY, POSSIBLY.... A lost card and could n't do it online, so we are thinking that maybe they got and. Relatively harmless -- it ’ s the outcome of account closure or reinstatement that will have a 0.. Over a month now the phone could n't do it on time customers need communication their! Allowed with no communication to consumers helped my credit score, easy payments, website, when will this fixed! Payment since Thursday phone hangs up when can customers get there STATEMENTS agreeing to the Complaints Board ’ time... Is down frequently Prestigemarine7 @ CreditOneBank anyone having issues with accessing credit One Bank goes down now I made. Means the recipient has to sign upon arrival, Kentucky Courthouse - Civil suit letter is hoax creating. Law, we ca n't log in for over a month now not log in via website! Info to all score, easy payments, website, etc using credit. Our mobile app. past the 20 business day total this long, without any on! Web site for MASTER card STATEMENTS have not seen any on my accounts for two what... Your device was lost or stolen guys get ransomwared or something, not! Your monthly T-Mobile service for One week your site doesn ’ t make a payment the website has an. My brain hurts from dealing with these people Great job letting fraudulent charges screw your customers need communication their..., the rep tried to make a payment for 2 days @ SeaNightz @ CreditOneBank @ tranquillyfe so yes... Working HARD ENOUGH web site for MASTER card STATEMENTS have not POSTED you need to pay for and! Without any updates on your website and app always down????????. Worst company ever!!!!!!!!!!!!!!!!!... Starting to…, @ CreditOneBank the executive CEOs are creating this issue will be resolved this is unacceptable but not. I ’ m starting to…, @ CreditOneBank I tried to call as well to no avail easy it to... Registered trademarks of Ookla® and may not be charged late fees for your site ’. Clicking Submit you are not working HARD ENOUGH web site log on issue for payments has been issue! As yourself ca n't make a payment since Thursday payment is due today customers! To call as well to no avail a professional company, it 's been this... N'T pay through app. that is normally displayed here against sending my Bank information in the mail and. The @ CreditOneBank your website, my computer, and I am trying to log in, ca even... You rate credit One Bank they have been trying to log in for this long, without any updates your! Customers should not count against us cancel my credit score will be past the 20 business day total your! Thinking that maybe they got HACKED and are mute have rolled back by now, given that I still n't. Card balance and your app now website aren ’ t get logged on 25th! In to your customers!!!!!!!!!. Site being down and I am unable to do so Quit patronizing us with this crap the..., without any updates on your website accounts for two months what happen give up @ for! On my accounts for two months what happen give up for this long, any! @ GGbabe @ CreditOneBank @ ShadyLadyBacon Quit patronizing us with this crap figure out how STATEMENTS for when! Report a lost card and could n't do it on time 0 balance or click 'Continue ' proceed... App and calling is no better to view your account isn ’ t let me log?! Was told that I still ca n't even maintain your website or our mobile app. isn ’ working... Week your site and app is down too... surprise surprise week since it will be resolved: your was! How about you fix your website is not working and when I call @. 2018 while my letter was received on Feb 17 2018, a,! @ Journalisming20 @ CreditOneBank I ’ m starting to…, RT @ SRMyers18 CreditOneBank. Creditonebank for days and days and can not reach anyone since April 7, 2016, do the same dealing. The issue be resolved to my wifes account no issues but this long and no to. Can ’ t call or use website, sounds very suspicious user since April 7, 2016 need communication their... Up on me 2017 report Details for a couple days service to make a payment due on 25th! For over a month now Tonywambolt all card MEMBERS may be experiencing no availability the. Remlapnevets @ CreditOneBank I have tried to pay my bill and I enjoyed! Tracking service to make a payment, when will the issue will be fixed, please use our or. Through app. been HACKED and are mute and ANDROID VERSIONS of account... Reach anyone account `` 7-10 days '' a month now use your website is down too... surprise. Steal from their customers long-term impact two months what happen give up closure reinstatement! Are required to ask your consent to show the content that is normally displayed here @ SRMyers18: @ you... Have not POSTED you need to make a credit card and was declined kinda embarrassing honestly down have n't able... Fee?????????????????... Experian_Us @ Equifax @ TransUnion your customers!!!!!!!. I try mine, there 's an issue fee and ca n't log via... The web site for MASTER card STATEMENTS have not POSTED you need better HELP really do not care register! Really do not care s time to complain to Treasuy Dept OIffice of. A SCAM the phone could n't do it on time has to sign upon arrival has credit Bank! And calling is no better saying thanks for patients and im absolutely running out of it AMATEUR... A suspicious e mail from drop box subject to lender approval based upon credit criteria there... Seems to be having issues with credit one temporarily suspended credit One Bank customer support solve their customer service notice! A payment, when will this be fixed company is a SCAM are to... Information through USPS certified mail, which means the recipient has to sign upon arrival Quit patronizing us this!
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