If allowed to drain completely, it can affect the sensor’s ability to recover its original properties. Is there a warranty on the Owlet Smart Sock? Remove the electronics from the fabric sock. Press the large round button twice within 2 seconds. Sock fit and placement is a critical step to ensure an optimal experience. If you want to see what the effective range will be in your home, try using the Base Station in a few different locations, moving it closer if you get blue notifications after at least a few minutes of use. This will put the app into WiFi setup mode and you'll be able to add this new network to your base station's memory. Are you concerned that you won’t hear the red notification? During the setup steps of the app, it will search for the Owlet and find the network the Base Station is broadcasting and then give you the option to connect to it. 3. For a simple reset, turn the electronics back on: Once the lights have turned off wait 60 seconds and then plug the Smart Sock Electronics back into the Base Station. Stay informed of your baby’s needs with proactive heart rate and oxygen level notifications. Both parents may access their child's information and health statistics on the app over their respective smartphones allowing both to track their child. Can't log in? Depending on your home's setup, building materials, and construction, the effective range between the Owlet Smart Sock and the Base Station will vary, but we recommend a distance of about 10 feet between the Smart Sock and the Base Station, without obstacles like walls, furniture, or people, to ensure a good and consistent connection. The past two nights the owlet sock has cut off after we’ve gone to bed. Do I Need to Keep the Smart Sock Plugged in When Not in Use? You can use your Health Savings Account (HSA) or Flexible Spending Account (FSA) to buy the Owlet Smart Sock and the Owlet Monitor Duo. The Smart Sock is the first baby monitor to track your baby’s oxygen level and heart rate—the best indication of baby’s health—while they sleep. The Smart Sock and Base Station connect via Bluetooth low energy. Yes, the Owlet Cam streams 1080p HD video in the Owlet App. The sock can only be paired to one base station. You are responsible for the health and wellbeing of your baby and following safe sleep, health, and care guidelines. This is used to reset or turn off the Smart Sock Electronics. What Does The Base Station Look Like During Normal Use? The Owlet Smart Sock comes with 3 fabric socks (size 1-3). Baby's feet can sweat at night and bacteria loves to grow in warm, moist environments and regular washing will keep your little one's feet happy and healthy! If your goal is to turn the electronics off, STOP HERE. This has been and issue since we started using it in May. If the indicator light is lit up, the Smart Sock is actually connected. Depending on your home's setup, building materials, and construction, the effective range between the Owlet Smart Sock and the Base Station will vary, but we recommend a distance of about 10 feet between the Smart Sock and the Base Station, without obstacles like walls, furniture, or people, to ensure a good and consistent connection. Yes, our fabric socks come in a variety of colors from blue, pink, and mint along with limited edition patterns. Secret #5: Do you know what the Base Station looks like? It is not approved by the IRS for coverage by FSA or HSA accounts. The Owlet companion app is compatible with devices running iOS 11.2 or later. Is there another way to check the battery level of the sock. This article has a more detailed explanation. Learn how your comment data is processed. The Owlet Smart Sock is not a FDA-approved medical device and is designed and intended for families with healthy infants. If your baby’s readings leave preset “safe” zones, you'll receive a notification that lets you know your baby really needs you. Once connected, the app will search for compatible home networks to connect the Base Station to. This will help keep the product performing as intended and reduce the potential for skin irritation. Owlet Smart Sock Failure and Burns Complaint. Katie, please reach out to tech support at (844) 334-5330, Monday-Sunday from 7 am – 10 pm, MST and they’ll look into this for you. Don’t…, Especially if this is your first baby, it can seem almost impossible to know what exactly you’ll need when the big moment arrives. Make sure you follow the instructions specific to your device. There are 6 steps to success for storing your Smart Sock. Can I split the cost between my HSA and my regular debit card? How does the Sock work? Setting up WiFi for the Owlet without an Apple or Android Device. Check out our Owlet Products today. If your goal is to turn the electronics off. The sock is powered by a coin cell rechargeable battery (like what you’ll find in your wristwatch). Do I have to have a Smartphone to use the Owlet Cam? While you won’t be able to see live readings, the Base Station is designed to notify you if your baby's heart rate or oxygen levels fall out of range. For how long can you use it?I am trying to decide as for now $300 is a lot for my budget but also i want to do everything for my baby to be healthy and safe.Also, does anyone have any coupon maybe i can use. What image and video quality does the Cam offer? The Sock lights should turn off, including on the tail. Plug in the Owlet Base Station to the wall and then plug the Smart Sock into the Base Station, when plugged in the Base Station will broadcast a WiFi network for setup. Remove the electronics from the fabric sock. Secret #1: Did you know that you can dim the Base Station? How Do I Reconnect My Smart Sock to the Base Station. Which Android devices are compatible with the Owlet companion app? The baby monitor that is at issue in this class action is not the traditional audio or video monitoring system that allows parents to see and hear their baby as it sleeps. Slide the electronics head across the top center of the Base Station (see below), to turn off the electronics. The Owlet Smart Sock is a consumer product that provides parents insights into their baby's wellness, as well as peace of mind each time the parent puts their child down for a nap or to sleep at night. We are honored to be partnering with the Owlet Smart Sock Company. Hi Annie, if the sock is charging, keep an eye on the dome of the sock. Does the Owlet Smart Sock come in different sizes? Our all-new Smart Sock is the third of its kind and it's smarter than ever. Magnetic tap: (Turn off the Smart Sock Electronics) There is a small magnet embedded in the Base Station just under the logo. Can I stream video from the Cam on multiple devices. You may have to. It is designed for babies up to 25 lbs. Any fix yet? Please wash your socks at least once a week in cold water, either hand-wash or machine washing in a garment bag on delicate cycle is fine. Does the Owlet Smart Sock work with twins/multiples? First, let's make sure you get the email from us for this: If that code didn't work, or it told you something like "Invalid Token" you can go back to the email you got from us and there will be a link right under the code you received. We offer a 45-day satisfaction, return for any reason, make you happy guarantee from the date of purchase. I'm Channing and I'm a proud member of the Owlet team! To delete your Base Station's WiFi memory and start over, first plug the Base Station in, turn it over and press the large and small buttons on the bottom of the base station at the same time for around 6-7 seconds until the unit chirps and the Wifi connection indicator light (small green on bottom of base station) turns off. Do I need a certain operating system on my phone to use the app (ex. Just contact them to have them help you out with this! You should be able to get a reimbursement through your HSA/FSA company so long as you have the receipt. Never miss a moment with sound and motion notifications, and background audio that plays while you use your phone for other tasks. Pair the Smart Sock with the new Owlet Cam so you can track both your baby’s heart rate and oxygen levels while streaming 1080p HD video and sound directly to your phone. Which age group is the Owlet Smart Sock for? How Do I Reconnect My Smart Sock to the Base Station. It uses Bluetooth 4.0 Low Energy (2.4 GHz). If the Smart Sock is charged, and within range, plug the Smart Sock into the Base Station and do the following to re-pair the sock: Confirm the OSS successfully paired by unplugging the sock electronics and looking at the bottom of the Base Station for the Sock Indicator Light. Once you've done that, you're ready to reset your password.

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