The costs of working with Amazon are so substantial that independent delivery companies are increasingly turning away Amazon's business, says Peter Schlactus, co-founder of … I went to my local PO and they tracked, then my postmaster called the receiving PO and had them check what happened. The carrier actually remembered delivering a huge shipment of books to a book store but didn’t remember scanning them as delivered. I have received 3 items and when I checked the tracking they showed as “Out for Delivery” and nothing further (I actually had a legitimate reason to check the tracking on one and then curiosity got to me). Delivery blocks are typically 2-4 hours. They will then investigate what happened to your package. Also, the current issue I mentioned was a fault of USPS, so a signature wouldn’t have made any difference in this case. I went to the post office and “politely” showed them the package. I’m calling the book store today to verify receipt. Will my food be ruined? Selling on Amazon. Had to replace. Always a good customer. So much for Priority Mail. You know what I get in return? Many post offices now scan pictures of packages as they are coming in, so describing the package is helpful. This could be a disaster since I’m a low volume seller and one ding could really mess me up. The package will very often find its way home the next day - or the next few days if it is international. I always let the Customer know that I am contacting their local Post Office and will speak with that Delivery Man to see exactly what happened. The first time, the buyer picked it up from the PO, and the second time, redeliver was attempted and delivered yesterday. I had this happen to me twice, both with signature confirmation. (I’m convinced the carrier just forgot to deliver it, so he gave this excuse.). Unfortunate part of the Mail sometimes. I’ve had this issue, not as a seller but as a buyer, twice in the past couple of weeks. Edit: Called them said they could not do shit unless Amazon requested a investigation. These things are rare but prove the fallibility in man’s systems. Get on the phone as soon as 8:01 happens and get your free month! The first thing we do in this situation is request tracking details by email from USPS.com. i wonder if this was a bug. Apparently this is not uncommon when the post office delivers quantity. When delivered package an item was damaged. This happens more this time of year simply because of the influx of seasonal temp workers who receive little training. I have been dealing with the same thing. Stuff that has been delivered is still tagged as “Sorting Complete”, and then the next day as “Out for Delivery”. Being a relatively expensive item (around $210), I paid for the faster delivery seeing as it’s the holiday season. Despite the item still being well within the estimated delivery date, I emailed the customer and apologized, explaining the screw up with the Priority Mail service – even though he/she didn’t select or indicate Priority. It will get there. Yes, I’m dealing with the same issue! Edited by: demcomm on Dec 2, 2015 12:12 PM, Powered by Discourse, best viewed with JavaScript enabled, Order Management, Shipping, Feedback & Returns, USPS Status: "Out for delivery" but no further updates. I finally called the local post office. The feature gives you a real-time map of your Amazon package delivery as it’s in transit, letting you watch a dot on the screen similar to monitoring an incoming Uber or Lyft driver. Edited by: recordhog on Nov 28, 2017 12:54 AM. Either the package was left at the address unattended, handed to someone at the address, kept in the truck for them to deliver the next day or returned to the Post Office where the buyer can pick it up. Then the next day the package shows up. Press question mark to learn the rest of the keyboard shortcuts More stops and packages. According to Amazon, it will allow more of your orders to arrive on the same day, rather than be separated, allowing for more efficient delivery. My fear is that it will affect my Late Delivery metrics since it’s showing not delivered. I've been looking but can't find much. Get groceries and most importantly freaking shower and cook a meal! So, yeah, I’m totally baffled about this. I'm trying to find a flexible job and I read Amazon FWA has a flexible schedule. Stuff not even delivered to the originating post office shows an estimated delivery date in the past. Do I have to be home for the delivery? By using our Services or clicking I agree, you agree to our use of cookies. Then I have 2 items I ordered that I don’t think were received (waiting to check with my grandson - he might have grabbed them and not told anyone) that are also showing as “out for delivery.” These packages were ordered over a period of about a month and a half… All should have arrived before Christmas. Edited by: recordhog on Nov 28, 2017 1:54 PM. That way you’ll be ahead of the game if the buyer calls you with a “where’s my stuff” message. Hi I'm sorry if this has been answered already. Instead, the item was returned to me. Yay! Sometimes they forget to do this. Most USPS folks are absolutely great and do a wonderful job knowing how important their service is. mocking, contemptuous, or ironic language intended to convey scorn or insult, Powered by Discourse, best viewed with JavaScript enabled. There are a few buyers that are opportunity scammers, meaning they didn’t set out to scam the seller but take advantage of these mistakes. In my case it turned out the carrier had left a notice (the package had Signature Confirmation and nobody was there to sign for it) but didn’t note it in the tracking. Yes they were over priced for what you got, but they were so easy to make and very tasty :(, As someone who doesn't know how to cook or takes a long time prepare raw ingredients, I liked it. I just had a package go from carrier delay all week and was just updated this morning to delivered monday. How to Contact Amazon About a Late Delivery To reach out to Amazon about a late delivery, the first thing you need to do is visit the Contact Us page. Dave, But this was 15 days ago according to the OP…yes, I would be concerned and try to contact the local post office where the items was last scanned and see if the carrier has any recollection…You need to get your customer right and follow-up with the Post Office…. With everything being tracked nowadays it is too risky for them - one too many of these and they could lose their job. It means it's late and you're entitled, in the terms and conditions of Amazon Prime, of a month of free Prime. After reading the last couple of posts, I’m going to call the receiving Post Office again and see if I can get the package marked as delivered. As a seller, I have 2 inquiries from buyers as to where their widgets are and both tracking numbers simply show “out for delivery.” Neither are expensive items (under $10 shipping included) and the categories I sell in seem less likely to attract scammer buyers than many categories. My guess in most of these situations is the postal carrier failed to properly scan the package at delivery. I’m beginning to get irritated as well because I work through my breaks and finish first, I suffer in order to do that, no food an only water. I’m asking as both a buyer and as a seller. (Technically, it wasn’t even eligible for tracking.). It used to be that if an item arrived damaged or spoiled, the return process would just automatically issue a refund. The email I sent the purchaser was just a courtesy and, IMO, good business practice. I suppose…but there’s always a first time I suppose. After the receiving post office manually marked the unscanned items as delivered they now appear as delivered in Amazon tracking too - back dated to the actual date of delivery! UPS package stuck on "Out for delivery" for several days. Did anyone notice a change in the item return/refund process on Fresh? The second order that was “out for delivery” last Friday has not showed up, and the 3P seller I bought from has revised the expected day of delivery to the 29th, along with a snarky message to “please allow for Thanksgiving delays”. Seriously, don't come over here to complain about how DSP's are stealing your blocks. Do I have to be home for the delivery? Still on the truck out for delivery! I’ve had a couple of outgoing ones like that (months ago) and they seem to have been delivered okay. Stuff that has been delivered is still tagged as “Sorting Complete”, and then the next day as “Out for Delivery”. I go fast because I would also like to go to the gym before it closes, run some errands. Posted by 6 days ago. To smooth things over it is probably prudent to offer the buyer a full refund or another shipment with the stipulation that if it does show up, they return it to you. I used email to contact Amazon the first time, but that’s no longer an option. Live chat is probably your best bet. Press J to jump to the feed. Edit: Ooops -- I see now that I pretty much reposted a question from 7 days ago. seems to work for me. The package was found weeks later by the post office. Did you purchase your postage from Amazon? They might be able to scare it up. I'm going to miss it by like 30 min. Also to add, as of today I’ve been hearing people on my same shift saying they’re getting paid 17$. wonder if this will still effect my metrics. Arizona Dave is so very right. Out for delivery could mean a few things, including the carrier hasn’t got to the address yet. Tracking on a few items had “out for delivery” 3 days in a row. So after a call to the receiving PO, and their promise to mark the unscanned packages as delivered, I got an update that shows the packages were delivered. I have no doubt you will call and provide the address and description of the package and they will find it marked for customer to pick up.

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