Solution 1: Condenser Coils are Dirty. You can get an overpriced one at any appliance store, or you can order one online. If the evaporator fan is not working, it will not circulate the cold air to the refrigerator compartment. If no obstructions are present and the fan blade spins freely, use a multimeter to test the fan motor for continuity. You'll need to call them back and let them know the freezer won't go below 15°F. Make sure the ice maker is on and give it 24 hours to make ice. Whirlpool refrigerator does not get cold at all? The thermistor monitors the refrigerator temperature and sends the temperature reading to the control board. You are using an out of date browser. Now to get ice back! The temperature of the lines coming in/out aren’t hot or cold. Repair, Commercial You can hear the blower going. Is power getting to the compressor motor? If the thermistor resistance does not change, or the thermistor does not have continuity, replace the thermistor. As debris builds up on the coils, the refrigerator becomes less efficient, causing the refrigerator to work harder to cool down. It’s been on for several days. And I'm gathering from this thread that it's likely a major issue. Thank you all for any help/advice you can give. To turn the ice maker to the "Off" position, see your Owner's Manual. I took off the back cover and the compressor was slightly warm. It lights up. We just installed them, only to find out that the Whirlpool Refrigerator GS6NBEXRS01 isn't working properly. Terms — If all these items are ON and in working order, simply wait 15 minutes for the fridge to begin cooling. I do not have a voltmeter, but I will try to pick one up shortly. Give it a tap with a block of wood and a hammer. Whirlpool refrigerators are known for producing high-quality cooling products for their customers. If the ice maker is turned on then it will continue to try to make ice without any water, which can make the fresh food section too cold. Before your food begins to spoil, follow a short troubleshooting list to see if you can take care of the problem first without having to call a refrigerator technician. The thermistor resistance should change in conjunction with the r... efrigerator temperature. One of the lines was cold; The compressor is running, I hear periodic gurgling/whooshing sounds in the interior. Notice, Refrigerator Section is Too Cold in My Whirlpool Refrigerator. Compressor was really hot. If you are lucky, it's the relay which should only cost about $20. ®/™ © /*2k fridge dies 1.5y after purchase. For a better experience, please enable JavaScript in your browser before proceeding. Take the cove off the evaporator while the machine is still running and check the frost pattern on the coils .Take a pic and post here. One of the lines was cold, The compressor is running, I hear periodic gurgling/whooshing sounds in the interior. This online merchant is located in the United States at 600 West If it's got power but is not running, wack it. When we bought this model, we thought the warranty was out to 5 years on the sealed system. If the fridge still does not turn ON, check the GFCI power outlet that the refrigerator is plugged into. Hi all- just found this thread and joined. - It is a side by side fridge/freezer. You are using an out of date browser. Measure it at the motor first. Neither side cools off whatsoever. CERTIFIED TYPE 1; TYPE 2.....REFRIGERATION SERVICE E.S. WRF736SDAM13 Whirlpool French Door Bottom Mount Refrigerator - Cooling problem. Compressor was really hot......... that it's likely a major issue. Whirlpool Refrigerator not cooling. A Whirlpool fridge not cooling means a shorter preservation life for all your refrigerated food than you're expecting. View Top Causes Video. Humanity, Ensure the ice maker is on and connected to a water supply, © Copyright 2020 Product Help | Whirlpool. I ran the diagnostic tests above and all seems to check out. What I do is listen for the compressor to come on when you plug it in. If the compressor is defective, it must be replaced by a licensed technician. Are there any other tests/diagnostics I can do myself besides this? Is the ice maker connected to a water supply? Whirlpool finally stepped up and fixed it. Is there a procedure for taking the freezer doors/drawers out? If you are trying within the service hours and are Fridge set to 37F but at 45F or so. But you may have a more complicated problem, like the refrigerator runs constantly or is noisy. Eco & ENERGY STAR® Certified, Habitat for - Yes, we moved the appliances properly, the fridge was moved with it standing upright, it was never placed on its side. It makes a humming noise. Common Solutions (5) Related Videos (38) Common solutions for: Refrigerator not cooling. If the coils are significantly dirty, the refrigerator will not be able to maintain the proper temperature. 04:36. still seeing this message, please try again after Wonder if that’s the problem? Took off the rear cover, coils look clean. Our chat service hours are Monday - Friday from 8 a.m. - 8 p.m. Saturday from 8 a.m. - 4:30 p.m. EST. If this occurs, the freezer may still get cold, while the refrigerator will not get cold. We are desperate because we need a working fridge and do not have money for a service call. Additionally, if the motor is unusually noisy, replace it. I gave it a go and I was afraid I was going to break something. Fridge at 50F, freezer at 32F- so whatever is wrong, it's getting worse, Looked for ice buildup in the freezer, none found, Found online where the hidden service sheet is. WRF736SDAM13 Whirlpool French Door Bottom Mount Refrigerator - Cooling problem. Compressor was really hot. Are the controls set correctly for the surrounding conditions? Finally, if the motor does not run at all, use a multimeter to test the motor windings for continuity. The temperature hasn't changed in it at all. Thank you for your inquiry. Measure in and out of the relay. To d... etermine if the evaporator fan motor is defective, try turning the fan blade by hand. (Seller assured us they all functioned great, they were just upgrading.) If... the condenser fan motor does not have continuity, replace it. Common solutions for: Whirlpool Refrigerator not cooling. What to do if: The doors do not open and close properly. You must log in or register to reply here. If the blade does not spin freely, replace the condenser fan motor. Hi, I recently bought a used appliance set off craigslist. I’ll double check the evaporator. If there is no power to the motor, rejoice, it just got cheaper. We’re less happy a >2k fridge dies 1.5y after purchase. WRX988SIBM00. I have the exact same fridge with seemingly the exact same symptoms. The compressor does kick on. some time. If the condenser fan motor is not working properly, the refrigerator won’t cool properly. By closing this message, you consent to our cookies on this Very nice! A complete model overview for my WRX986SIHZ00 Whirlpool appliance from PartSelect.com. I'm having similar problems as the OP above, except my refrigerator and freezer are not cooling at all. By the way, I just stumbled across your YouTube video explaining how a sealed system works. If the windings do not have continuity, replace the evaporator fan motor. Some high end refrigerators have a 5 year warranty on the sealed system. - It is plugged in and is on. I've left it unplugged and repeated to ensure nothing was frozen over. If the refrigerator section of your refrigerator is too cold try the following: You may need to adjust the controls to a warmer setting to accommodate the surrounding conditions. Went through the procedure and found everything seems to be "working", no fault codes recorded, Took off the rear cover, coils look clean.

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