I have Norton anti-virus & firewall set up on windows. I used to have to run the Rogers modem in bridge mode up to an access point on the main floor but with the pods it seems to be unnecessary now. Set up profiles and assign devices. I am unable to reach the login  page for my Arris XB6 via https://10.0.0.1 using chrome an IE on my computer. 9 Connection speeds may vary based on modem equipment, client device capability, building wiring, internet traffic and environmental conditions. Thanks, I did have a 5-port gigabit switch and I have powered down the C9 for now. I believe there's a few members on DSLReports who've posted their reports on ping spikes comparing the two. Power your life with the best WiFi experience. You can then power off the C9 and the client device should then be able to reconnect seamlessly to the main network. All Shaw services are subject to our. Shaw froze the cost of the now Internet 300 at $88/month (a loyalty promotion they gave me last year) and sent a tech out with the new XB6 modem, now being marketed as the Shaw BlueCurve Gateway. It's a FULLY supported setup from a Rogers perspective and you won't have any problems getting help should you run into any technical difficulties in the future. Use the paperclip to press the button inside the hole but hold the button down for a full ten seconds this time. Please do not share any personal information, even if someone claims to work for Shaw. With Fibre+ WiFi Pods, you can eliminate dead spots and extend coverage, so no garage or basement gets left behind. Smart lighting. As a new customer, you may see different prices, terms and promotions unavailable to existing customers. I think you'll see the problem isn't the Hitron. What issues are you having that makes you think you have a modem problem? ‎10-24-2019 Maximum download speed for a single hardwired device connection is 940 Mbps. Ask tech related questions, learn about new products, and get information. I also must have jinxed myself saying service had been great, the TV box started really struggling last night but I saw that it was connected to the pod on the top floor while my router is in the basement so I rebooted everything and now it connects to the pod in the same room. Yes, the Pods expect that the XB6 uses a common SSID for the 2.4 and 5 GHz band and that band steering is enabled. I'm sure that @-G- can add a few more comments and ideas here. ‎12-09-2019 By using our Services or clicking I agree, you agree to our use of cookies. This time I just kept holding it down; I did not release the reset button until I saw the LED on the modem turn orange. Check on usage. I'm guessing at this point, but, its possible that the modem doesn't have beamforming enabled for 802.11ac. All rights reserved. Use the paperclip to press the button inside the hole but hold the button down for a. The solution at this time is toswitch to Gateway mode, enable Dynamic Frequency Selection (DFS) in the modem's wifi controls and set the 5 Ghz channel to some DFS channel above channel 44 and below channel149. Ultra-secure. I then tried Username:"admin" and the current  WiFi password as Password. What is failing for you that makes you call it a POS? Eligibility for this offer is dependent on approved credit (OAC) and pre-authorized payments. If the channel is clear and isn't overlapped by an airport weather radar, it should stay on its assigned channel. So I just received the bluecurve modem as part of a deal I got recently (more speed for less money). The solution at this time is toswitch to Gateway mode, enable Dynamic Frequency Selection (DFS) in the modem's wifi controls and set the 5 Ghz channel to some DFS  channel above channel 44 and below channel149. - last edited on ‎10-24-2019 An upfront payment equivalent to your first months’ charges, including tax, may be required. Re: your smart devices, FYI, some W-Fi clients run into problems with band steering when joining a Wi-Fi network for the first time. - last edited on It does have beam forming which minorly helps with wifi but if you are bridging that is no advantage. HD hardware is required for HD programming. 2 x devices concurrently running at 500 Mbps each). Otherwise, a monthly rental fee of $5 per month per BlueCurve TV Player will apply. but since you posted this, then abandoned the thread and gave absolutely no specifics as to the speed seen, what kind of network you have , or anything else. That configuration is not supported by Rogers but it does work. Is this new miracle modem better than my existing miracle modem that replaced my previous miracle modem? 11:54 AM Do a factory reset on the modem and try it again. RogersTony. How are your speeds when connected via ethernet? All Shaw services are subject to our, 2 The 2-year ValuePlan is available as an Internet only agreement or Internet and TV agreement. If you want to use the router as a wifi access point, turn off the firewall and DHCP server only. A $50 Tech Connect installation fee may be applied for all TV, Internet and Phone services and hardware. I was getting 300mbps down with the old modem in bridge mode and over wifi, but now I'm stuck at around 150mbps even though I am supposed to be getting 600 down. The equipment you rent or purchase may be new or refurbished. I saw the modem reset and sure enough my wifi settings were reset however still no luck on the password. The BlueCurve Gateway is a powerful modem and router combo that makes it easy for everyone at home to have the ultra-fast speeds they need for a truly connected life. As an existing customer, you may see different prices, terms and promotions unavailable to new customers. Certain 2-year ValuePlans may have lower minimum service levels based on your starting services. I'm stuck. Need to extend your network? While we don't offer {unavailableProductNames} in your area, you can still take advantage of so many other Shaw services. by SOLVED: So for my case where the web portal always reported incorrect password for admin! How can I get access to the login page for the modem? However, I think that you will be better off powering down the C9 and replacing it with a $25 8-port Gigabit Ethernet desktop switch, and using that to provide network connectivity for the wired devices in your office. This will run a full factory reset on the modem. Price shown does not include tax. Once that is done, kick the modem into Bridge mode. Incorrect password for admin. Internet and TV agreements require a minimum service level of Total TV and Internet 25 over the term of the agreement. Can't find what you're looking for? Pause WiFi? If you do need to perform a factory reset, it's not scary but I would advise having a wired connection to the XB6 for the initial setup. That will hopefully prevent any issues where band steering is attempting to control the band that a particular device is running on, while you're connecting to, or already connected to the router, which is located somewhere else in the home. ‎12-09-2019 Yes I'm running modern router hardware. I counted out 10s then let go last time. 44 Network Security availability varies by region. Smart phones. Savings are based on the regular rate. Upon downgrading, customers may be put on to a new plan that does not include the rental modem charge and a monthly rental fee may apply ranging from $4-$10 per month. ‎10-24-2019 You'll also need to input your Wi-Fi network name and password during the setup, so you should make sure that you have your current credentials written down in advance as well. That's what we're here for! - edited Another problem with the modem is that you can't set the DNS IP addresses. 02:23 PM. BlueCurve Network Security effortlessly monitors and blocks remote access attempts, malware and dangerous links—all managed through your smartphone. 05:29 PM, @Nathair  According to this article the default credentials that Rogers uses are: Admin and password. Those cannot be disabled by the end user. I personally didn't had any issues with the modem, however a lot of people have issues with gaming, VOIP, and VPN connections due to packet loss and the overall PUMA chipset issues. Bring together high-speed Internet plus the best entertainment, including up to 300 Mbps downloads, 10 antennas (2 for 2.4 GHz and 8 for 5 Ghz), 1 Introductory offers apply to new customers only. 11:55 AM Not all Shaw packages, services and hardware are available in all regions. Each Internet plan will receive a free ongoing modem rental, model type will depend on the level of service. 28 Shaw BlueCurve Gateway includes an 8x8 antenna configuration supporting a maximum theoretical throughput of 8.6Gbps compared to Telus Boost Wi-Fi which includes a 4x4 antenna configuration capable of a maximum theoretical throughput of 1.7Gbps.

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